These Terms & Conditions ("Terms") govern your access to and use of the North and Mercer website and any purchase you make through it (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
Eligibility
You must be at least the age of majority in your jurisdiction to place an order. By using the Site, you represent that the information you provide is accurate and that you are authorized to use the payment method you submit.
Account
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.
Products, pricing, and availability
- We make reasonable efforts to display products and pricing accurately, but errors may occur. We reserve the right to correct any errors and to change prices at any time without prior notice.
- Product images are for illustration and may differ slightly from the item delivered.
- All orders are subject to acceptance and availability. We may limit or cancel quantities purchased per person or per order, and we may refuse or cancel any order at our discretion.
Orders and payment
Submitting an order is an offer to purchase. Your order is accepted when we send a confirmation that the item has shipped. Payment must be received and authorized before an order is processed. You authorize us to charge your payment method for the total order amount, including taxes and shipping.
Shipping, returns, and refunds
Shipping is governed by our Shipping Policy. Returns, refunds, and exchanges are governed by our Refund & Return Policy. Both are incorporated into these Terms by reference.
Promotions and discount codes
Promotions and discount codes are limited-time offers. They cannot be combined unless stated, have no cash value, and may be modified or cancelled at any time. Codes obtained through unauthorized channels are not valid.
Acceptable use
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law
- Resell, scrape, copy, or reverse engineer any part of the Site without permission
- Interfere with the security or operation of the Site
- Submit false, misleading, or infringing content
Intellectual property
All content on the Site, including text, graphics, logos, images, product photography, and software, is owned by or licensed to North and Mercer and is protected by intellectual property laws. You may not use any of this content without our prior written permission.
User-submitted content
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty- free, worldwide, perpetual license to use, reproduce, modify, and display that content in connection with our business. You are responsible for ensuring that what you submit does not infringe the rights of others.
Third-party links
The Site may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of those third parties.
Disclaimers
The Site and all products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, North and Mercer and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Site or any product purchased through it. Our total aggregate liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless North and Mercer from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the Site.
Termination
We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms.
Governing law
These Terms are governed by the laws of the jurisdiction in which North and Mercer is established, without regard to its conflict-of-laws principles. You agree to submit to the exclusive jurisdiction of the courts located there for any dispute arising from these Terms or the Site.
Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Contact
Questions about these Terms? Please get in touch.